SeaPort-e

Capabilities

IA & Cyber Security

Metova provides operational, system, and technical analyst support for Cyberspace Operations and Training, Cyber Security, Information Assurance (IA), Information Technology (IT) Training and Support Services. We provide optimal solutions for cyber, networking and electromagnetic spectrum support for a multitude of Federal Government, DoD and Commercial customers to include instructional design and development, instruction and writing, and Mobile Training Team (MTT).

Application Development

Over 7 years of mobile application development on all native platforms, including HTML 5, Android, iOS, BlackBerry and Windows and over 100 million mobile applications downloaded, our experienced iterative strategy and Agile methodologies to manage workflow and delivery processes allows for continual customer collaboration and facilitates weekly deployment of software product iterations while keeping customers apprised of development.

IT Training and Services

We provide a variety of IT Training Services. We offer many unique educational opportunities including customizable content, onsite delivery, and one-on-one instruction. We cover a wide array of popular productivity software, network administration, and instructor-facilitated certification programs. We also work with clients to deliver customized, application-specific training tailored to their proprietary.

Database Management

On-site database administration/management support for the Army National Guard G6. This support includes Oracle 11g technical knowledge in the creation, documentation, task tracking, Information Exchange preparation and maintenance, data assessment, modifications and security of the databases to include the creation of appropriate schemas, data dictionaries, mapping, maintaining user access, and security updates.

IT Infrastructure

Direct and coordinate all phases of construction, installation, recovery, and maintenance of information transport distribution systems and associated hardware and software. We provide market differentiation on our integrated solutions, not simply individual products.

Network Administration

Provide 24/7/365 on-site/off-site systems and network administration support for mission-critical technology support activities. Provide full Installation and Configuration Services for a vast array of hardware, software, peripherals, infrastructure, and non-technology components.

CyberCENTS

CENTS® provides an integrated solution to train and exercise the cyber workforce, and test, evaluate and validate processes, procedures, and configurations before implementing them on your network. Employing the same concept as putting the pilot in a flight simulator, CENTS® provides a realistic network-safe environment for training and exercising cyber operators and planners, and developing and testing effective response actions and tools for routine, zero-day, and catastrophic cyber events. CENTS® units are built to your specifications, a live-synthetic virtual simulator/trainer, thereby providing cyber operators with the same look and feel of their everyday environment.

Program Management

Provide technical and administrative services required to manage, coordinate, and integrate large scale programs with multiple assignments and projects from start to finish. We focus on benefit management, key-objectives, and delivering value by reducing costs, minimizing risks, with high quality standards and safety.

Administrative Services

We provide on-site administrative support for any government entity. With a proven track-record, we offer non-clinical case management services to provide pre-mobilization IMR support of Soldiers wh are not Fully Medically Ready (FMR). Supporting ESGR, we develop and promote employer support for Guard and Reserve services advocating relevant initiatives, recognizing outstanding support, increasing awareness of applicable laws, and resolving conflict.

Task Orders

Contract Number TO Number Set Aside Customer Award Date Potential Value

Seaport-e Team

Metova is the only member of our SeaPort-e team. The below table lists Metova’s functional area contract experience.

Functional Area (FA) FA Description Metova Supporting Contract Experience
3.2 Engineering, System Engineering and Process Engineering Support Cyber Battle Lab (CBL), USASOC
3.3 Modeling, Simulation, Stimulation, and Analysis Support Cyber Battle Lab (CBL), GTS3(GuardU)
3.5 System Design Documentation and Technical Data Support NGB DOIM, CBL, OPTARSS II, ARNG G8
3.6 Software Engineering, Development, Programming, and Network Support CBL, NG PEC IT & VI Services, GTS3(GuardU)
3.10 Configuration Management (CM) Support NGB DOIM, PD RCAS, CBL
3.11 Quality Assurance (QA) Support CBL, NG PEC IT & VI Services, GTS3(GuardU)
3.12 IS, IA, and IT Support Cyber Ldr College, OPTARSS II, NG PEC IT & VI Services, MSCoE IT Spt, CBL, GTS3(GuardU)
3.18 Training Support GTS3(GuardU), CMS, PASS IV, Cyber Ldr College
3.20 Program Support NG PEC IT & VI Services, MSCoE IT Spt, CBL, GTS3(GuardU), PD RCAS, PASS IV, NG PEC IT & VI Services
3.21 Clerical and Administrative Support PD RCAS, PASS IV
3.22 Public Affairs and Multimedia Support CBL, NG PEC IT & VI Services, GTS3(GuardU), MSCoE, Cyber Battle Lab

Quality Assurance (QA) Support

Metova has implemented a corporate ISO 9001:2008 certified Quality Management System (QMS) comprising of a Quality Manual and procedures that monitors our contract engineering, developmental and systems implementations to ensure that our processes meet or exceed customer objectives. We fully understand the importance of providing quality management of task order contracts.
Metova’s QA process is founded on the concept of Continuous Process Improvement (CPI). For existing processes, the Plan Do Check Act (PDCA) cycle begins with the “Act” phase,  during which processes, tools, and environmental factors are adjusted if necessary and, in some cases, new process measurement methods are defined. For new processes, the cycle begins with “Plan.” One of the primary elements of the PDCA cycle is quantitative data collection, measurement and evaluation. Without measurement data, a process cannot be evaluated or improved. Our PM will be responsible for implementing CPI on all SeaPort-e task orders. To ensure continuous process improvement, we perform periodic internal reviews in all areas. These internal reviews identify any non-conformances and verify the existence and implementation of CPI.

Quality Control Plan (QCP) Scope.  Metova’s QCP establishes the methods and procedures for ensuring that the contractual requirements are achieved with respect to the established standards of performance and requirements.  The plan covers the quality of each deliverable and the quality of the management processes undertaken.  Our QCP covers the full scope of the contract or task order and will be reviewed periodically and updated as appropriate to ensure any specific issues that may arise are encompassed within the plan.  Any changes to the plan will be coordinated with the COR prior to implementation.

QCP Applicability.  The QCP is applicable to all Metova contract personnel assigned to and in support of the USN and USMC.  This includes our Executive Group, any future subcontractors, and contract employees.

Quality Defined.  “Quality” is defined as—the extent to which the deliverable conforms to the customers’ requirements.   Our approach to Quality, in simple terms—is to provide complete satisfaction and service/product acceptance from the customer.  Quality starts at the top—and our executive leadership team is active in the oversight and control of quality standards throughout the company and the contracts that are executed.

Quality Control Management System.  We have a robust management system that provides controls for Contract Management and Oversight; Project Management and Oversight; Subcontractor Oversight; Cost Management and ROI / Performance Analysis.
Quality Control Plan (QCP).  Our Quality Control Plan IS synonymous with our Technical Approach.  We utilize the QCP as a formal but ‘living’ document to execute the contract deliverables.   Our QCP establishes the methods and procedures for ensuring that the contractual requirements with respect to the established standards of performance are achieved.  The plan covers the quality of each deliverable produced for and the quality of the management processes undertaken to produce each deliverable.

Our QCP consists of:

  • Quality Targets to ensure deliverables meet the requirements of the USN and USMC.
  • A Critical Task List (CTL) that outlines the specified and implied tasks for the contracted position and is developed over time to account for all required tasks.
  • A Risk Mitigation Plan which ensures foreseeable risk is documented and risk management and mitigation is initiated.
  • A Conflict of Interest (COI) Mitigation Plan to prevent any conflicts of interest.

Corporate Quality Review Board.  Our Responsible Agent, Executive Oversight, PM, CM, Quality Control POC and other designated staff comprise the Corporate Quality Review Board.  The Board will meet quarterly and review the status of the contract and deliverables to ensure contract deliverables and standards are being achieved as directed by SeaPort-e.  The Board reviews deliverable status, identifies corrective actions as required and allocates resources to mitigate risk.

Quality Project Leader (QPL).  The QPL is usually appointed from our corporate staff, otherwise the PM is our QPL and responsible for the following key tasks:

  • Ensuring that comprehensive quality targets are defined for each deliverable.
  • Implementing QC methods to assure the quality of deliverables.
  • Implementing QC techniques to control quality of the deliverables.
  • Reporting quality status to COR, COTR or Government functional POC.
  • Leading the contract risk identification and mitigation process.
  • Participating in the Corporate Review Board Meetings.

Quality Targets and Performance Metrics.  Contract management begins with a clear understanding of the overall Quality Targets and requirements of the contract.  Quality Targets, coupled with the Quality Assurance metrics provided by the SeaPort-e contract to serve as a quality ‘road-map to success’ for the overall contract success.  Quality Targets will identify the critical requirement, the associated deliverable, the responsible person and the mutually agreed upon standard of execution.

Seaport-e Contacts

Contract Administrator / Customer Satisfaction Contract Specialist
Duane A. Jahner
Metova Federal
15506 Hwy 5, Suite J
Cabot, AR 72023
Direct Office Number: 501-605-0741
Fax: 1-866-571-3717
Email: duane.jahner@metova.com
Larry Wade
15506 Hwy 5, Suite J
Cabot, AR 72023
Ph: (501) 605-5559
Email: larry.wade@metova.com